Customer Testimonials
I had an excellent experience purchasing my Lexus from this dealership. From the moment I arrived, everyone was professional, friendly, and helpful. The entire process was smooth, easy, and stress-free.
I especially want to thank my salesman, Ammar Sahloul, for providing outstanding service. Ammar was professional, knowledgeable, patient, and honest throughout the entire process. He took the time to answer all my questions and made sure I was comfortable and confident with my purchase. I never felt pressured, and he truly went above and beyond to make my experience enjoyable.
I am extremely happy with my Lexus and the service ... Read More Google - Sep 10, 2026
Friendly people, excellent professional staff and excellent customer service. Quiet and excellent waiting area with beverages and snacks available. Kudos 😊
I have never been more satisfied with a car dealership as my experience with Frank Pratts, the General Sales Manager and Rob Semack, Senior Sales Consultant of Crabtree Lexus of New Haven.
After two visits to the dealership and my own research on what car I truly needed, these two gentlemen, Pratts and Semack, treated me with high professionalism, information and no pressure whatsoever.
At first, I found the Lexus 2026, TX 350 Premium too big but after two test drives, I realized that this was the best choice for my needs. Plus, Pratts and Semack were able to find the color ... Read More Google - Sep 5, 2026
I had an excellent experience working with Kevin Czerniawski. He was friendly, knowledgeable and professional. He made me feel at home and provided excellent customer service. I highly recommend. Thank you Crabtree Lexus!
We purchased our Lexus RX 350h at Crabtree Lexus. Kevin Czerniewski was our sales associate and my husband and I couldn’t be more pleased with the entire experience. What is usually a big stressor, Kevin made the new car buying experience a pleasure. Kevin was wonderful to work with.
Kevin Czerniawski sold me the best car I've ever owned. Professional, prompt and honest. I will be referring more friends and family to crabtree. 10/10
I had a great experience buying a car from Kevin C. Thank you for making my transaction painless.
Very happy with my experience at Crabtree. I was helped by Kevin C. Kevin was great. Punctual, knowledgeable and always kept me informed. Looking forward to doing more business with you.
Ammar Sahloul is phenomenal salesman, helped us with our car purchase. Very helpful and knowledgeable. Great experience.
I bought a Lexus NX from Crabtree Lexus this week. I had a wonderful experience with this business and our Sales Person Daniel Vasquez. The process of shopping for the car and finally bringing it home could not have gone better. I recommend them enthusiastically. Not to mention the beautiful car!
This week I purchased my LexusRX350 with great assistance from Yousif Balu, Sales Consultant AND Erik Hernandez, Business Manager. They're highly professional, knowledgeable and friendly. Within a short time and without being pressured in any way, I drove away in my beautiful new hybrid. I highly recommend Yousif Balu and Crabtree Lexus!
Amar Sahloul excellent salesman.
Excellent buying experience at this dealership. Ammar Sahloul was great to work with. He was very patient and explained everything thoroughly. He made me feel very comfortable and was easy to work with before making my decision on my new car purchase. Highly recommend this dealership.
Kevin and Frank were awesome! Very knowledgeable, friendly, and efficient. Everyone went above and beyond for us from start to finish. They still follow up with my wife and I to see how we like our new car, two months after the sale was completed! Highly recommend. Not all salesmen are created equal. Kevin and Frank work hard and know their stuff.
Ammar Sahloul is a nice guy. He will help you find the right car at the right price.
Our experience at Crabtree Lexus of New Haven was exceptional. Yousif Balu our sales guy was wonderful, polite, knowledgeable, patient and professional. It was our pleasure having him help us during our visit also his manager Erick and Erick in finance also. Everyone in that office was very professional and helpful. So if anyone is looking to get a new Lexus please head on down to Crabtree Lexus of New Haven and ask for Yousif Balu. He is wonderful.
Ammar Sahloul was an outstanding salesman, he was very knowledgeable about the vehicle I was buying. He went up and beyond to reassure me and make me feel confident in my purchase.
Amber Sahloul Very good experience made everything easy, I’m so happy with the dealership. Ammar our number one salesmanI recommended thank you.
Ammar Sahliul was an exceptional salesman. I recommend him highly.
Thank you Manny, and Dionis. This has been by a long shot car buying experience I ever had from all of the car dealerships I've been to!!! Thank you guys.. with the professionalism, patience and great customer service you provided you have made my dream of owning a Lexus come true. I will recommend to anyone who is looking to buy a Lexus to go to Crabtree Lexus and ask for Emanuel, and Dionis!
We had a very relaxed no pressure experience with Kevin at Crabtree Lexus while purchasing our NX350 Luxury. We switched from an Audi Q5 to Lexus and like the Lexus much more. The Controls are easier to interface with. Kevin was also excellent with any follow up issues regarding the purchase. Thank you Crabtree.
I don’t know folks I am 50-50 on this place. I bought a 2017 Lexus GX 460 the price was a little high in my opinion. The salesman was a fast talking person
And this is why I recommend to everybody no matter where you buy your car from always take it and get a second opinion on it. I wanna share my experience with you guys.
So maybe about five months ago I bought this 2017 Lexus GX 460 from Crabtree Lexus in New Haven look beautiful, clean inside and out drove beautiful, but there was a few things wrong with it ... Read More Google - Aug 6, 2026
It’s hard to give enough positive feedback on my Buying experience … Thank You Bill Newman … Absolutely Perfect … Bill’s Expertise combined with that of his Colleagues at the Dealership makes buying a new Lexus IS 350 So Much Fun and the feeling when you first drive out of the dealership after becoming a new owner is really indescribable … But most importantly, the support of the Lexus Team AFTER the Purchase makes you want to go back again and again ✨✨✨
We very recently purchased a new Lexus from Crabtree Lexus of New Haven. We started the process "remotely" from Sarasota with Erick Franceschini and Emanual "Manny" Santiago. Our car was still under production. Both kept us well informed throughout the process and were very responsive to emails, texts and phone calls. (Both were also very helpful and transparent advising us on selling our Toyota to CarMax when they couldn't quite match the sales price.) We picked up our new car yesterday and Manny and Bill (I'm sorry, we didn't catch his last name) ... Read More Google - Jul 29, 2026
I couldn’t be happier with my experience purchasing my new Lexus! From start to finish, everything was incredibly easy, quick, and seamless. Buying a car can sometimes feel stressful, but this team made the entire process enjoyable and completely hassle-free.
A huge thank you to Erick Franceschini, Sales Manager, for making everything come together so smoothly. Thank you to Erik Hernandez in Finance for making the paperwork simple and explaining everything clearly. And a special shoutout to my Client Advisor, Bill Newman, who was absolutely fantastic throughout the entire process.
I’m absolutely in love with my new Lexus ... Read More Google - Jul 25, 2026
I cannot say enough great things about my experience with Frank Pratts at Lexus of Crabtree! I recently purchased my 2026 Lexus IS 350 F SPORT, and from start to finish, Frank made the entire process smooth, stress-free, and enjoyable.
He was knowledgeable, patient, honest, and genuinely cared about making sure I found the perfect vehicle. He took the time to answer every question, explained everything thoroughly, and made me feel valued as a customer rather than just another sale.
What truly sets Frank apart is that his service didn't stop once I purchased the car. He even went above and ... Read More Google - Jul 22, 2026
I must say I did not regret walking into Crab tree Lexus. Upon arrival I felt the warm welcome. Bill Newman and Eric F did their very best in making sure I was satisfied with the vehicle I wanted. Their customer service is unmatched. I would definitely recommend going to see them. You will not regret it!
Blake in sales was awesome! Made the process of getting into a new Lexus a breeze. Blake answered all of my questions with ease, and got back to me immediately when I had any questions. You guys are the best! Thanks again.
Manny & Dionis are hands down the best car salesmen I’ve ever had experience with. They are patient, kind, knowledgeable and take the time to explain everything to make sure there is a good understanding. I had totaled my previous car and needed to find a new one ASAP - they took the time to help me find a car that I am extremely happy with. Most pleasant and smooth experience I’ve had given a stressful situation I was in. All of the gentlemen at this location are superb. Highly recommend purchasing your next vehicle here - let ... Read More Google - Jul 17, 2026
I had an excellent experience working with Manny at Crabtree Lexus. He was incredibly understanding, professional, and went above and beyond to help me throughout the process. One thing that really stood out was how he helped me find lower insurance, which made a big difference. He took the time to answer all of my questions, never made me feel pressured, and made the entire car-buying experience smooth and stress-free. If you’re looking for someone who genuinely cares about helping you, I highly recommend asking for Manny at Crabtree Lexus!
My wife and I went to Crabtree Lexus for the first time. We wanted to consider leasing a plug-in hybrid SUV and were greeted by Kevin Czerniawski, a member of the sales team.
We’ve bought and leased many vehicles over many years, and have rarely written reviews. In this case, though, we both were so very impressed with Kevin that we felt a review was well deserved.
Kevin, without exception, is a 5 gold star example of a phenomenal sales person. He is incredibly welcoming and friendly. He demonstrates a wonderfully positive energy that lifts your spirit and brings a ... Read More Google - Jul 15, 2026
I had a great experience with Yusif and Crabtree Lexus. He was very attentive to our needs and preferences. He delivered excellent salesmanship by locating our exact model/style with patience and care. Yusif and the sales/finance team offered us a fair and equitable price for for our new car without any high pressure or shady tactics. We appreciate your transparency and customer service.
Friendly & Happy ending Experience — Ammar Sahloul is a very knowledgeable Sales Consultant. He is polite, helpful and caring what I needed. I ended up buying a car happily.
I recommend anyone who comes to this dealership to work with Yousif & Kasey! Yousif was attentive, friendly and so helpful in the process. Yousif & Kasey provided me with options for cars that had all the features I was looking for and they helped me every step along the way. Yousif even contacted my insurance and got the cars switched over for me! Great guys, I was happy to work with him!
Had a great experience working with Kevin! Though I didn’t end up purchasing a car from this dealership, Kevin provided excellent customer service!
I want to give a special thank you to Mark Weinstock for his outstanding customer service. Even though he wasn't my salesperson, he took the time to help me set up the app for my new car and patiently walked me through all of its features. He was extremely knowledgeable, professional, and made sure I understood everything before I left. His willingness to go above and beyond, even though he wasn't the one who sold me the car, really stood out. I truly appreciate his kindness and expertise. Thank you, Mark!
Erian Diaz was a pleasure to work with. He made the buying experience stress free. I would highly recommend him
We purchased our first Lexus in 2023 and were very pleased with our experience. We just purchased our second (UX300h FSport) and can’t say enough about the incredible experience with the transition to Crabtree Lexus. Our salesperson, Kevin Czerniawski was an absolute pleasure to work with and he and the entire team truly went out of their way to make everything perfect. As an engineer, I strongly believe that Lexus vehicles are the best and most reliable (taking the Toyota quality to the next level) and am so glad to have such a wonderful dealership to work with.
Ammar Sahloul gave me excellent service explained.All the functions of the auto and I'm very pleased with the car and with his service.Thank you very much
After struggling with a transmission shifting issue on my 2006 Lexus LS430 for over two months and consulting with three different mechanics, I was finally referred to Crabtree Lexus of East Haven. From the start, Marissa, the Service Advisor, and Andrew, the Service Manager were professional, patient, and extremely knowledgeable.
Rather than recommending the most expensive repair, they suggested a less invasive approach by replacing the ECU first before considering a transmission replacement. They thoroughly explained the process, kept me informed every step of the way, and ultimately solved the problem at a very reasonable cost.
Their honesty, expertise, and commitment ... Read More Google - Jun 18, 2026
Never give them a deposit on a vehicle. Should you change your mind, they will hold your money hostage for weeks. Thankfully, Marc Weinstock fixed the issue and was very helpful.
Great experience buying a 2026 Lexus RX 350 Luxury Hybrid. Our salesman Ammar Sahloul was so patient, professional and very knowledgeable! Taking the time to address all our questions without any hesitation. Appreciate his availability offering to stay late to review the advanced technology components in the Lexus. Thank you so much Mary Ellen & Steve
Erian Diaz was helpful and friendly and did a great job getting me through the sales and trade-in process. The Lexus UX 300 h is a fantastic ride, and I do not regret trading in my Porsche Macan S which now costs $100 to fill with gas! This Lexus hybrid is fun to drive.
Anthony was very attentive and understanding when helping us purchase our Brand new 2500 Silverado. If you need anything ask for Anthony and Jonathan was a pleasure to deal with. Thank you!!!
Had a great experience with bill Newman sold me my is 300 best sales experience at a dealership thanks to bill,Dionis and Kasey 👌🫡
I had an amazing experience at Crabtree Lexus, and I highly recommend asking for Manny Santiago. From the very beginning, Manny was professional, knowledgeable, and truly cared about making sure I had the best experience possible.
He guided me through every step of the process, answered all my questions, and never made me feel pressured. What stood out the most was his follow-up after the purchase — he genuinely checks in and builds relationships with his clients instead of treating it like a one-time sale.
If you’re looking for a trustworthy salesperson who goes above and beyond, Manny Santiago is ... Read More Google - May 29, 2026
Recently just drove off with my IS350 after talking to some of the guys down there all of them showed great customer service toward me and helped me through the process very well. Thank you Bill, Dionis, and Mr. Pratt for all helping me on making the great decision of choosing Lexus.
I recently visited Crabtree Lexus of New Haven in East Haven, CT. The dealership has a clean and professional atmosphere, and the staff was generally courteous and knowledgeable. The buying/service process was smoother and the team took time to explain things clearly and in detail.
Ammar Sahloul (sales representative) took extra time to providing details on each and every step of my business with Crabtree Lexus. He showed excellent offers/packages (other than standard vehicle insurance)with great discounts, which makes me feel great and safe while driving my dream car. He was very easy to communicate with, responding ... Read More Google - May 27, 2026
I purchased a RX350 on May16th, Ariane Diaz was my sales rep, he was so patient, always smiling and very helpful during the whole process, I love my new suv and definitely recommend him to help anyone that is looking to purchase a vehicle, I believe he will find the best fit for you, awesome job Ariane!!!!
Every step of the car buying process with Crabtree Lexus was agonizing and tedious. They managed to make errors on every document they provided, they didn't initially supply the final signed paperwork, and for each and every problem there was to resolve it was met with antagonism and frustration. It's rare that a car buying process goes so poorly these days, but this was among the worst.
From the moment I met Kevin, he was genuine, knowledgeable, accommodating, and incredibly easy to work with. Lexus quality and performance already speak for themselves, but Kevin was the reason I felt confident moving forward with the deal. He matched the numbers I wanted, met every request without hesitation, and made the process feel effortless. He even made sure the car was fully detailed and kept indoors for pickup.
What stood out most was that there was never any pressure. No rehearsed sales pitch, no BS —just an honest, respectful person who genuinely cares about his customers.
If you’re ... Read More Google - May 17, 2026
Eric is the man helped me all the way through the process so did Daniel the sales man and I was in and out with in just couple hours.
I recently purchased a 2026 Lexus RX 450h from Crabtree Lexus of New Haven, CT. With over 50 years of car buying experience and more than a dozen vehicles purchased — half of them Lexus — I knew the process could be painful, so I hired a car broker to help navigate it. Even with professional representation, this was hands-down the worst car-buying experience of my life.
Crabtree Lexus appeared determined to take advantage of the customer at every opportunity — unfortunately not unusual in today's manufacturer/dealer model — but what set this dealership apart was a level of incompetence that was truly stunning. ... Read More DealerRater - May 15, 2026
I bought a Lexus LC500 and I have to say that the dealership handled it very well and was easy for me as well. I want to thank Bill Newmann from making the trade and procurement of the new vehicle a very pleasant and transparent process.
Bought a new electric car here and it was a great experience! Ammar Sahloul was great to work with—very professional, courteous, communicative, and prompt. Eric Hernandez was great. George Sanchez in service was also a pleasure and did such a great job shining everything up!
I just purchased a brand new Lexus IS 350. Kasey Curren was the best. I couldn't of been happier with the process
I had an excellent experience purchasing my car at Lexus. Emanuel (Manny) was professional, helpful, and made the entire process seamless. Dionis in finance was equally helpful and ensured everything was handled efficiently. If you’re looking for a smooth, straightforward experience, I highly recommend working with them!
I recently had a great experience with Crabtree Lexus and wanted to recognize both Bill Newman and Kasey Curran for how well everything was handled from start to finish.
From our initial conversation through delivery, Bill was knowledgeable, responsive, and easy to work with. He offered straightforward communication and a delivered on making sure everything was done right.
What really stood out with this purchase was Kasey’s involvement and professionalism. It’s not often you see that level of engagement from leadership, and it made the entire process feel seamless and well-managed.
Overall, this was exactly how a car ... Read More Google - Apr 30, 2026
We had a wonderful experience buying our new Lexus SUV at Crabtree Lexus. Daniel Poma did an excellent job in sales. He was very professional and knowledgeable. Very positive experience and good follow up.
Just bought a 350h from Bill Newman at Crabtree. Easy experience with Bill, a very helpful and patient dealer. Had some complications on my end, but worked them all out with Bill’s and Erik Hernandez’s capable help. Highly recommend both Bill Newman and Crabtree Lexus.
I just bought a car last week and worked with Bill Newman. Excellent service, knowledgeable and thorough. We were in and out in no time. Highly recommend!
Ammar Sahloul has gone above and beyond in help both my husband and me in selecting the perfect vehicle for each of us. He’s our guy for all future purchases.
Ammar is so great. He helped to me get familiar with my car with so much patience. Really appreciate
Charlie and Marc were great. Great business and fast. Competitive pricing. No bs. Straight to the point and very easy to work with. Thank you
I had a an awesome experience at Crabtree! Blake was very kind and helpful. He and Eric worked together to get me a great deal and ensured that I left happy. Easiest trade experience I’ve ever had! Thank you!!
Hi my name is rose and my husband name is Raul we came to the dealership just to look not buy a car. And this great gentleman owais said hey guys !! What can I help you with and sure to know it !! I fell in love with this car 😍😍 owais is very knowledgeable and knows that I need the right deal and price !!! Thank you !!! This team here has the great staff
Ammar Sahloul my sale consultant the right he’ll take good care of you he did a good job the the price the hospitality was on point. Need a car come see Ammar @ Carter Lexus.
Bill Newman my Sales person I recommend with big pleasure to work with this super person in life and business Best experience ever with dealer Delicious coffee nice and clean environment Thank you very much
Ammar Sahloul was a great sales rep who went the extra mile to make a particular car available to us. It was a smooth transaction, we were the last couple in the dealership on a Saturday night he stayed late to ensure our satisfaction throughout the process. We recommend working with him and the dealership. Erick Hernandez in finance was also a pleasure to work with.
This is not our first experience with Crabtree of Lexus and it definitely won't be our last! This is the best dealership we've had the pleasure of working with. My husband and I worked with Alvaro Quispe to get out of our NX into our RX! He did a great job to get us the car we wanted at the price we wanted!! Overall, we are very happy with our experience today!! We love CRABTREE LEXUS!!!
I had a wonderful experience at Crabtree Lexus. Frank, Dionis, and Nick were all awesome and made the whole process way easier than I expected.
I was working through options on my vehicle and they took the time to walk me through everything clearly — numbers, timelines, and next steps — without any pressure. Dionis and Frank were very upfront, responsive, respectful, and easy to talk to, which I really appreciated. Communication was solid the entire time and nothing felt rushed or confusing. Frank and Dionis both took care of another family member looking for a vehicle as well!
Overall, super smooth ... Read More Google - Dec 12, 2025
Ammar Sahloul was the salesperson who serviced us. From the first phone call , he overcame my natural reticence by displaying authentic care to listen to my assumptions , correct them as appropriate ( I did much research . There were a few points I had wrong) Then , once settling on the exact car I was looking to secure for my wife, he worked intensely to find it, to offer a fair value for my trade in and to bring the purchase to pleasant completion . Ammar provides the kind of service one would expect from Lexus . Most satisfied
Just drove my new ES 350 home after a perfect sales experience. Manny was wonderful, so pleasant and relaxed. I never felt pressured and he was very patient with explaining technology to old folks like me. He is an exceptional sales person. While I will miss my old Lexus, I think I will love this one as well. Thanks to the entire team for making this an easy process.
Great atmosphere, consultant who helped me able to direct me into the right car I am looking for. First lexus dealer I shop around to lease in few months.
My experience with Paul was excellent. This is my first new car in eight years and the process was smooth. I did a lot of research in advance and the final cost was fair. Paul was a pleasure to work with. He spent a lot of time going through the car with me and making sure I was fully prepared to enjoy my new NX 350.
I had an outstanding experience working with client advisor Charles Dukes at Crabtree Lexus of New Haven. I highly recommend asking for him because of his expertise combine with his caring approach which has continue for several years. I really appreciate your professionalism and thank you!
I came down to purchase my new Lexus is350 f sport. Erick, my salesman was amazing. He went far above and beyond to ensure I got the highest possible level of customer service. Frank and Michelle the sales managers worked hard to make sure I got the best deal possible on this car and I am truly appreciative. Nick in finance made the paperwork process as quick as could be. Overall I would give Crabtree, Erick and the rest of the team 10 stars if I could. I couldn’t be happier with the level of service I received, and the ... Read More Google - Oct 30, 2025
Our 1st Lexus but not our last. The entire process was so smooth & easy thanks to Ammar our sales rep AND Michelle the General Manager. Ammar made us feel comfortable & not pushy at all. He listened to what we were looking for & found the perfect match for our family needs. He was very detailed in showing us all the new features & benefits the new car contained. This was the 1st car salesman we had fun with & lots of laughs. Ammar is also super responsive when I reached out to him with questions. Nick was also ... Read More Google - Oct 27, 2025
Ammar Sahloul fantastic
I recently purchased a new car and had an amazing experience working with Paul Colicci. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions, made sure I understood all my options, and never made me feel pressured. The whole process was smooth and stress-free. I highly recommend asking for Paul if you’re looking for a new car — he truly goes above and beyond for his customers!
Ammar Sahloul is worth 5 stars . Very honest guy and willing to work with you to make your buying experience easier . Had a very good experience with him .
Tanya, the Service Manager at Crabtree Lexus of New Haven provided me with stellar service regarding the repair of my vehicle. She was beyond commutative, professional, and very pleasant to work with. I greatly appreciate her going above and beyond to deliver an exceptional & pain free experience in getting our vehicle fixed! Thank you, Tanya!
My wife and I were very pleased with our experience purchasing a car at this dealership. Dionis was our salesman and each step of the way, he worked tirelessly to ensure we felt comfortable with our purchase. He took the extra time needed to help us each step of the way - always friendly and always with a smile. Nick in finance went through each step with us patiently; he was amiable and thorough without rushing us through the needed steps. In addition, the sales manager, Erik, spent time making sure each details went smoothly. He made an effort to ... Read More Google - Oct 14, 2025
My experience here was amazing and memorable!!! Everything was fast and easy. My salesperson was Erik and Dionis also helped out. They were both wonderful to work felt and there was no pressur felt at all. I felt heard and respected with everything I discussed. This dealership got me into my dream car!!!! I would recommed buying a car here!!!
(Translated by Google) I want to leave this review because Jorge is, quite simply, a good guy from start to finish. From the moment you walk in, you feel his friendly, zero-pressure approach. He was incredibly attentive, listening to every detail of what I needed instead of just trying to sell me something. He inspired a lot of confidence in me throughout the entire process, which is crucial when it comes to making a big decision like this. I would recommend Jorge to anyone.
(Original)
Quiero dejar esta reseña porque Jorge es, simplemente, buena gente de principio a fin. ... Read More Google - Oct 7, 2025
I have to give Jorge five stars—he was absolutely fantastic right from the start. Walking into a dealership can be stressful, but Jorge instantly made me feel welcomed and totally comfortable. He really listened and showed he completely understood what I was looking for, not just trying to push a sale. I was so impressed by how hard he fought to structure my lease and get me a monthly payment that worked perfectly for my budget. Seriously, if you want a zero-stress car buying experience with a genuine pro, ask for Jorge!
We had a wonderful experience at Crabtree Lexus with Paul Colicci and Erick who helped us smoothly get a new lease on a Lexus RX with a great deal. Everyone here is super friendly and helpful and go above and beyond to make sure you have a great experience. We highly recommend!
Very impressed with Paul’s knowledge of the car and his patience bringing us through the entire process. Excellent experience purchasing and negotiating. Thank you!
Ammar and Michelle are the absolute best! They were so supportive and helpful when buying my first car. Definitely recommend coming here for a safe, reliable car!
Just picked up my GX550 and I could not be happier - and I have to give a big shout-out to my sales guy, Ammar Sahloul. He delivered on every promise he made and I am a very skeptical buyer. If he tells you "trust me," he'll deliver. We had to have a lot of contact through the long journey of getting a GX and he always responded in a timely manner. My first new car of my life and it was worth the wait. Thanks Ammar!
Best Dealer!!!
I don’t usually write reviews unless I am more than satisfied. On September 27th I drove out from Crabtree New Haven’s huge parking lot with a brand new Lexus. My sales rep was Ammar. Every buyer needs to have a Sales Rep like Ammar. He’s the BEST. He made my experience with Lexus soooo smooth. He made sure I drove my 1st Lexus out from the lot the same day I traded in my previous car. Showed me all the car’s features, made my transactions and documentation easy. (Even though I was missing some ... Read More Google - Sep 30, 2025
We had the best experience purchasing a vehicle from this crew. Paul Colicci, Erik Hernandez and Erick Franceschini. Buying a car was always a stressful necessity but Crabtree and crew actually made this a once in a lifetime experience. If and when you are looking for a new or used car come down and ask to see these 3 guys at Lexus!!
Thank you to Crabtree Lexus for a great experience bought a LS 500 love the car shout out to my salesman Paul Colicci he made the process seamless… thank you Paul.
Paul Calicci was extremely helpful throughout the car-buying process. He made everything simple, straightforward, and completely hassle-free. Paul ensured that all steps were completed within the time frame I requested, which I truly appreciated. I would also like to thank Eric for his assistance with the numbers. Overall, I am very grateful, happy, and appreciative of the excellent service I received.
Shout out to Frank Pratts, I just wanted to thank you for taking the time to address every single one of my complaints. I really appreciate how you handled everything professionally and made sure all my concerns were taken care of. I’m now a happy customer and very satisfied with the outcome. Thanks again for your help and great service.
Absolutely five-star experience purchasing my Lexus GX 550 from Crabtree Lexus. The entire team was genuinely caring and empathetic from start to finish, and my salesperson, Ammar Sahloul, went above and beyond at every step. A truly one-of-a-kind car-buying experience—highly recommend!
5 Stars! Great Experience with Rob Semack at Crabtree Lexus
I recently bought a Lexus ES300h from Crabtree Lexus and had a great experience working with Rob Semack. He was friendly, professional, and never pushy. From start to finish, he made the whole process easy and stress-free.
Rob really knew the car inside and out and took the time to answer all my questions. He made sure I felt comfortable and confident in my decision, which I really appreciated.
If you’re in the market for a Lexus, I definitely recommend reaching out to Rob. He made what can sometimes ... Read More Google - Sep 21, 2025
I want to thank Bill Newman for going above and beyond. After he helped with my wife’s car, we referred my sister-in-law and my daughter, and he took great care of them too. Everyone got a great deal and is very happy with their cars